Make sure your billing department has a clear strategic plan in place for negotiating payments. Having payment option guidelines and rules established is necessary. Make sure your criteria is easy to understand and implement. Remember each situation is different and should be handled individually.
When you finally reach the patient/customer you want to make sure you are ready to evaluate their situation fairly to reach an arrangement that they could afford while maximizing the payment amount and shorten the terms of the arrangement. The goal is to work within their means and determine the difference between wanting to pay and ability to pay.
Create a call script and include a list of excuses you get regularly with effective replies. Brainstorm with team members and/or staff. Log the excuses with their responses in a spreadsheet or binder and/or include them in your computer scripting. Make sure to group and index them for easy access. Next time you receive an excuse from a customer/patient you will have a ready response letting you control the call.
Use validation to control the situation. After an objection or excuse, say, “I can understand why you feel that way”
These days, everyone understands to some degree the role the housing market played in the financial crisis in 2008, and many potential home buyers are a bit tentative when it comes to the idea of purchasing their dream home. Whether you faced financial hardships personally or only witnessed the effects the housing bubble burst had on others, you’re certainly not alone if you are nervous to approach the process of buying a home. While there are certainly circumstances when buying a home would not be the right choice, with home prices still rising and mortgage rates set to increase, now is a good time to consider taking the first steps towards homeownership.
Anyone looking to improve their financial situation knows the common steps to cut spending: eat out less frequently, skip the expensive lattes, limit shopping to the essentials by making a list before you hit the store, etc. Chances are, if you are trying to cut spending, whether to pay down debt, better live within your means, or save up for a rainy day or for a down payment on a home, you’re probably already taking these steps.
While these types of changes can put more cash in your pocket right away, there are some other changes you can make that will also give results immediately and also can have long term positive financial impact that you may not have considered.
This is a point of view that we still hold today. We try to approach each collections conversation from the view that what we are doing – helping businesses of all sizes collect on monies due from individuals and other companies – is a process that will benefit not just the organization we are representing, but the debtor as well.
From its inception in 1997, Acclaim Credit Technologies has positioned itself as the collections assistance team that companies turn to for help collecting on monies due in a way that is both highly effective and also efficient. The secret: we don’t negate the human element of the collections process by simply pushing every account through a system,
One out of every 3 households carries credit card debt from month to month, according to the 2015 Consumer Financial Literacy Survey by the National Foundation for Credit Counseling, or NFCC.
Some of those consumers are managing a modest amount of debt fairly well — always paying above the minimum on every account and holding back on new credit spending until the balances are paid down.
For others, however, debt is an oppressive burden that has them ducking creditors’ phone calls and struggling to keep up with even the minimum payments each month. Some may even be on the verge of bankruptcy.
Credit reporting is a system lenders use to decide whether or not to give you credit or a loan and how much interest they can charge you for it.
Your credit report is based on the bills payments you have missed or been late paying, loans that you have paid off, plus your current amount of debt.
A credit report contains information on where you work and live, how you pay your bills, and whether you’ve been sued, arrested, or filed for bankruptcy. Consumer Reporting Agencies (CRAs) gather this information and sell it to creditors,
Checking your credit report is very essential because your credit score is an important factor that most lending businesses and banks consider when you apply for a loan.
Whether the loan is for your mortgage or a new car, creditors and banks check your credit score to determine whether you are eligible and what interest rate is appropriate.
Also, if you apply for a finance-related job, employers will likely check your credit score. It can reverberate throughout your financial life, so it is crucial that you always have a stellar credit record.
If you have bad credit because you were hit badly in the past by the unstable economy,
A reader: Spring break is just around the corner. I want to take my family on a much needed getaway. We want to go to the beach. We usually stay in a hotel but are thinking it would be great to have a house to ourselves. How do I go about renting a beach house?
Action Line: Who doesn’t like a good vacation? Don’t relax yet because scammers are always hard at work to get some of your hard-earned dollars. Vacation rentals usually offer many of the same amenities that you have in your own home. Your vacation may be just the opportunity for your entire family to rest and rejuvenate.