I am writing to you to let you know how pleased we are with your agency. In just the short time that you have been handling our accounts your agency has far exceeded what I projected your agency would recover.
As you know when you first approached my office with the idea of your agency handling some of our collections I was very hesitant for the fact that previous collection companies had not produced for us. I was impressed with you and your office manager in your attitude to do whatever it takes to give me office a positive return. Your staff, either in person or on the phone, has always had the most professional and helpful attitude towards my staff and I.
Again I would like to thank you for the opportunity you have given my office to work with an agency that is ran so professionally.